COVID-19 Support

We have made the following changes to our operations in order to protect you, your family, and our employees amid the COVID-19 pandemic.

Masks Required

All customers and employees are required to wear masks at all times while on board. Each employee is screened upon arrival to work each day.

Limiting Boat Capacity

We are limiting the number of passengers per cruise to 75 passengers to allow for maximum distancing.

Frequent Sanitizing

We are limiting the amount of trips we have per day to have more time to thoroughly sanitize the boat between trips. 

Touchless Ticketing

Ticketing will now be touchless! Please make sure to have your boarding passes on your phone or printed before your trip. 

Here is some more detailed information about the changes we have made to each step of your journey with San Diego Whale Watch: 

Ticketing and Boarding 

  • Ticketing will now be touchless! Please make sure to have your boarding passes on your phone or printed before your trip. 

  • There are 6′ sticker indicators by our ticketbooth, lineup area & docks for customers to indicate proper distancing.

  • We have installed plexiglass at our ticket booth

  • We sanitize card readers and pin pads between every transaction

  • We are encouraging touchless payments such as Apple Pay

Aboard the Privateer

  • Masks are required to be worn at all times. 

  • Passengers will be seated with space to allow for maximum social distancing- we will be requiring groups to respect 6’ social distancing guidelines. 

  • Bathrooms and Galley will be limited to one person/family at a time

  • Increasing the frequency and focus of our cleaning procedures

  • Elevating the cleaning and sanitizing frequencies of high touch areas (such as handrails and door knobs) and other surfaces.

We have taken these precautionary steps to be sure we provide the safest environment we can and will continue to rely on recommendations from the CDC and the WHO recommendations and expertise to inform our decisions.

With all our efforts, and support of our workforce, we feel confident that we are doing all we can to provide a safe experience for you. Again, we want all our guests to feel comfortable and confident while exploring with San Diego Whale Watch.